Wow, just wow. Name calling. How very professional.

It’s real Hector… I just added their title so everyone knows who they are.
You know what’s worse? This comment here by a manager – https://jbhifi.peterstavrou.com/#comment-196

If that really was a true comment made by a representative of JBHIFI, shame on you!!!!
Pathetic from a company that wants to be considered by consumers.
Keep your mouth shut and swallow up the insults.
Customers walk faster out your door than products.
Regardless of fault, you do not respond like that!!!!!!
I know I’ve made my decision now!

Get over it? Really? Grow up. You shouldn’t even be a General Manager with your type of attitude. If you know you’ve done wrong, accept the bad review from a fault caused by your end and ensure to not make the same mistake.
You, yourself are the face of the company. Obviously this just showed us customers who purchase things from there how pathetically clueless and immature you people are in dealing with situations that can be easily rectified. At the end of the day, us customers are the one keeping you in business. You want to keep your job? Well I suggest you grow up very quickly.

Thanks for that!
Appreciate this review.
Will definitely not get my head unit or anything installed from them.
If they actually had a brain, they’d understand how strong word of mouth is. It spreads like wild fire. Shame on them for not rectifying the issue you had with them and the manager who is just plain clueless. Manager? More like someone who doesn’t know how to solve an issue.

Thanks Brian!
This happened quite a long time ago so no point taking it the ACCC.
I thought I’d leave the website up though to prevent others from making the same mistake.