Get over it? Really? Grow up. You shouldn’t even be a General Manager with your type of attitude. If you know you’ve done wrong, accept the bad review from a fault caused by your end and ensure to not make the same mistake.
You, yourself are the face of the company. Obviously this just showed us customers who purchase things from there how pathetically clueless and immature you people are in dealing with situations that can be easily rectified. At the end of the day, us customers are the one keeping you in business. You want to keep your job? Well I suggest you grow up very quickly.

legitimately was going to go to jb today to get a radio but after seeing the store operators comment^ we’re going to autobarn.

That is an absolutely disgraceful thing to say!
A customer has voiced his negative experience and instead of using his feedback to improve your organisation you tell him to get over it.
I cannot believe it…

This website has saved me and many others from your horrible service and I am very grateful that he took the time to create it.
Thank you!

Great customer service Chris
For someone in such a senior position you handled the situation really well… lol